- Report generated 2020-12-27 12:16:23
- Runtime: 3:32
- Click the [Lookup] links for more information from Apple Support Communities.
- Click the [Details] links for more information about that line.
- Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
- Click the [Clean up] link to delete unused files.
- Problem: Other problem
- Hardware Information: ⓘ
- [Technical Specifications] - [User Guide] - [Warranty & Service]
- 1 3,8 GHz Quad-Core Intel Core i5 (i5-7600K) CPU: 4-core
- BANK 0/DIMM0
- BANK 0/DIMM1
- BANK 1/DIMM0
- BANK 1/DIMM1
- Handoff/Airdrop2: supported
- iCloud Quota: 3.05 GB available
- Video Information: ⓘ
- iMac
- Disk Information: ⓘ
- APPLE HDD ST3000DM001 disk1: (3 TB) (Rotational)
- EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
- (disk1s2) <not mounted> [APFS Container]: 3.00 TB
- APPLE SSD SM0128L disk0: (121,33 GB) (Solid State - TRIM: Yes)
- EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 315 MB
- (disk0s2) <not mounted> [APFS Container]: 121.02 GB
- USB Information: ⓘ
- ASMedia AS2115
- EFI (disk5s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
- Ice (old) (disk5s2 - Journaled HFS+) /Volumes/Ice (old) : 999.35 GB (497.96 GB free)
- Recovery HD (disk5s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
- Apple Inc. FaceTime HD Camera (Built-in)
- LaCie P9227 Mobile
- EFI (disk4s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
- BackUp 5T (disk4s2 - Journaled HFS+) <not mounted> : 5.00 TB
- Thunderbolt Information: ⓘ
- Ice - Daten (disk2s1 - APFS) /System/Volumes/Data : 3.12 TB (2.03 TB free)
- (disk2s2) /System/Volumes/Preboot [Preboot]: 3.12 TB
- (disk2s3) <not mounted> [Recovery]: 3.12 TB
- (disk2s4) /System/Volumes/VM [VM]: 3.12 TB
- (disk2s5) <not mounted> [Ice]: 3.12 TB
- Ice (disk2s5s1 - APFS) / [Startup]: 3.12 TB (2.03 TB free)
- Physical disk: APPLE SSD SM0128L 3.12 TB (2.03 TB free)
- (disk2s6) /System/Volumes/Update [Update]: 3.12 TB
- Time Machine-Backups (disk3s2 - Case-sensitive Journaled HFS+) /Volumes/Time Machine-Backups : 2.85 TB (208.74 GB free)
- Physical disk: Disk Image 2.85 TB (208.74 GB free)
- Time Machine-Backups (disk6s2 - Case-sensitive Journaled HFS+) /Volumes/Time Machine-Backups 1 : 3.00 TB (264.13 GB free)
- Physical disk: Disk Image 3.00 TB (264.13 GB free)
- System Software: ⓘ
- macOS 11.1 (20C69) - Time since boot: about one day
- Gatekeeper: ⓘ
- Unknown file: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist
- Unknown file: /System/Library/LaunchAgents/com.apple.SafariBookmarksSyncAgent.plist
- /Library/Apple/System/Library/CoreServices/SafariSupport.bundle/Contents/MacOS/SafariBookmarksSyncAgent
- /Library/LaunchAgents/com.paragon.updater.plist
- /Library/Application Support/Paragon Updater/Paragon Updater.app/Contents/MacOS/Paragon Updater --check --delay=30
- /Library/LaunchDaemons/com.bjango.istatmenus.daemon.plist
- /Library/Application Support/iStat Menus 6/iStatMenusDaemon
- /Library/LaunchDaemons/com.bjango.istatmenus.fans.plist
- /Library/Application Support/iStat Menus 6/iStatMenusFans
- /Library/LaunchDaemons/com.elgato.EyeConnect.plist
- /Library/Application Support/EyeConnect/EyeConnect.app/Contents/MacOS/EyeConnect
- /System/Library/LaunchAgents/com.apple.cvmsCompAgent_arm64.plist
- /System/Library/Frameworks/OpenGLES.framework/CVMCompiler
- /System/Library/LaunchAgents/com.apple.cvmsCompAgent_arm64_1.plist
- /System/Library/Frameworks/OpenGLES.framework/CVMCompiler
- /System/Library/LaunchAgents/com.apple.menuextra.battery.helper.plist
- /System/Library/CoreServices/Menu Extras/Battery.menu/Contents/Resources/bmehelper
- /System/Library/LaunchDaemons/com.apple.installandsetup.templatemigration.plist
- Executable not found!
- ~/Desktop/emu/Buildbox.app/Contents/MacOS/Buildbox
- ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
- /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled
- ~/Library/LaunchAgents/com.google.keystone.agent.plist
- ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
- ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
- ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
- 12 orphan files found. [Clean up]
- Kernel Extensions: ⓘ
- /Library/Application Support/CleverFiles/BackService.app
- [not loaded] com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Lookup]
- [not loaded] com.cleverfiles.SecureDisk-11 (1.0 - SDK 10.16) [Lookup]
- /Library/Application Support/Roxio
- [not loaded] com.roxio.TDIXController (3.0 - SDK 10.10) [Lookup]
- /Library/Extensions
- [not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) [Lookup]
- [not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) [Lookup]
- [not loaded] com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7) [Lookup]
- [not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) [Lookup]
- [not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Lookup]
- [not loaded] com.bose.bluetooth (1.0.0) [Lookup]
- [not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Lookup]
- [not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Lookup]
- [not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Lookup]
- [not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Lookup]
- [not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Lookup]
- [not loaded] com.hzsystems.terminus.driver (4) [Lookup]
- [not loaded] com.paragon-software.filesystems.ntfs (15.5.106 - SDK 10.10) [Lookup]
- [not loaded] jp.plentycom.driver.SteerMouse (4.1.4 - SDK 10.6) [Lookup]
- System Launch Agents: ⓘ
- [running] com.apple.SafariBookmarksSyncAgent.plist (? 49b12d92 cc4bd269 - installed 2020-01-01)
- [loaded] com.apple.cvmsCompAgent_arm64.plist (? ? ? - installed 2020-01-01) - /System/Library/Frameworks/OpenGLES.framework/CVMCompiler: Executable not found!
- [loaded] com.apple.cvmsCompAgent_arm64_1.plist (? ? ? - installed 2020-01-01) - /System/Library/Frameworks/OpenGLES.framework/CVMCompiler: Executable not found!
- [loaded] com.apple.menuextra.battery.helper.plist (? ? ? - installed 2020-01-01) - /System/Library/CoreServices/Menu Extras/Battery.menu/Contents/Resources/bmehelper: Executable not found!
- [loaded] 166 Apple tasks
- [not loaded] com.apple.installandsetup.templatemigration.plist (? ? ? - installed 2020-01-01) - /System/Installation/CDIS/templateMigrator: Executable not found!
- [failed] com.apple.iomfb_fdr_loader.plist (Apple, Inc. - installed 2020-01-01)
- [loaded] 174 Apple tasks
- [running] at.obdev.littlesnitch.agent.plist (Objective Development Software GmbH - installed 2020-12-01) [Lookup]
- [loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2020-12-20) [Lookup]
- [running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2020-12-20) [Lookup]
- [running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2020-12-20) [Lookup]
- [loaded] com.gog.galaxy.commservice.plist (GOG Sp. z o.o. - installed 2020-06-13) [Lookup]
- [running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-12-08) [Lookup]
- [loaded] com.oracle.java.Java-Updater.plist (Oracle America, Inc. - installed 2020-11-22) [Lookup]
- [loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 e9648c48 - installed 2016-12-09) [Lookup]
- [running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-04-09) [Lookup]
- [failed] com.paragon.updater.plist (? af829e83 0 - installed 2016-11-29) [Lookup] - /Library/Application Support/Paragon Updater/Paragon Updater.app/Contents/MacOS/Paragon Updater: Executable not found!
- [not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-11-04) [Lookup]
- [not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-11-04) [Lookup]
- Launch Daemons: ⓘ
- [running] at.obdev.littlesnitch.daemon.plist (Objective Development Software GmbH - installed 2020-12-01) [Lookup]
- [loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc 0 - installed 2020-10-29)
- [failed] com.bjango.istatmenus.daemon.plist (? 738bff 0 - installed 2020-04-28) [Lookup] - /Library/Application Support/iStat Menus 6/iStatMenusDaemon: Executable not found!
- [failed] com.bjango.istatmenus.fans.plist (? 9a713d46 0 - installed 2020-04-28) [Lookup] - /Library/Application Support/iStat Menus 6/iStatMenusFans: Executable not found!
- [loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2020-04-28) [Lookup]
- [loaded] com.bresink.system.privilegedhelper-ts5.plist (Marcel Bresink - installed 2017-06-21) [Lookup]
- [loaded] com.charlessoft.pacifist.helper.plist (Charles Srstka - installed 2018-11-04) [Lookup]
- [loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2020-11-27) [Lookup]
- [running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2020-12-24) [Lookup]
- [failed] com.elgato.EyeConnect.plist (? 17b2e577 0 - installed 2016-11-24) [Lookup] - /Library/Application Support/EyeConnect/EyeConnect.app/Contents/MacOS/EyeConnect: Executable not found!
- [loaded] com.gog.galaxy.ClientService.plist (GOG Sp. z o.o. - installed 2020-12-22) [Lookup]
- [running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-12-08) [Lookup]
- [running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-12-08) [Lookup]
- [not loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 ? - installed 2020-12-02) [Lookup]
- [loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2020-09-16) [Lookup]
- [running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-07-09) [Lookup]
- [failed] com.paragon-software.ntfs.loader.plist (Apple, Inc. - installed 2020-03-17)
- [running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2020-03-17) [Lookup]
- [loaded] com.parallels.toolbox.UninstallAppsHelper.plist (Parallels International GmbH - installed 2020-04-17) [Lookup]
- [running] com.syniumsoftware.CleanAppDaemon.plist (Synium Software GmbH - installed 2015-03-27) [Lookup]
- [loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-10-22) [Lookup]
- [not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-11-04) [Lookup]
- [loaded] jp.co.canon.MasterInstaller.plist (Canon Inc. - installed 2017-12-07) [Lookup]
- [loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist (Julien Ramseier - installed 2016-08-02) [Lookup]
- User Launch Agents: ⓘ
- [loaded] Buildbox.plist (? 4c00fe91 0 - installed 2020-06-11) [Lookup] - ~/Desktop/emu/Buildbox.app/Contents/MacOS/Buildbox: Executable not found!
- [failed] com.adobe.AAM.Updater-1.0.plist (? 6a3cceca 0 - installed 2016-12-25) [Lookup] - /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility: Executable not found!
- [running] com.ecamm.printopia.plist (Decisive Tactics, Inc. - installed 2020-10-18) [Lookup]
- [failed] com.google.keystone.agent.plist (? 19c839ff 0 - installed 2020-12-12) [Lookup] - ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent: Executable not found!
- [loaded] com.google.keystone.xpcservice.plist (? dae47c47 0 - installed 2020-12-12) [Lookup] - ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent: Executable not found!
- [loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-12-23) [Lookup]
- [running] jp.plentycom.CursorSense.boa.plist (Plentycom Systems - installed 2020-11-22) [Lookup]
- Internet Plug-ins: ⓘ
- JavaAppletPlugin: Java 8 Update 271 build 09 (installed 2020-11-22) Check version
- EPPEX Plugin: 10.0 (installed 2016-09-08) [Lookup]
- CANONiMAGEGATEWAYDL: 3.1.0.2 (installed 2009-09-09) [Lookup]
- AdobePDFViewer: 10.0.0 (installed 2012-01-15) [Lookup]
- OfficeLiveBrowserPlugin: 12.3.5 (installed 2012-11-25) [Lookup]
- PDF Browser Plugin: 2.4.4 (installed 2012-03-30) [Lookup]
- CleanApp Logging Service (installed 2015-03-27) [Lookup]
- Java (installed 2020-11-22) [Lookup]
- Printopia (installed 2016-11-12) [Lookup]
- Time Machine: ⓘ
- 51% fsck_hfs
- 10% Disk Drill
- 1% WindowServer
- Top Processes by Memory: ⓘ
- 2.64 GB Disk Drill
- 486 MB at.obdev.littlesnitch.networkextension
- Input Output Process name
- 15 MB 2 MB mDNSResponder
- 637 KB 277 KB apsd
- 12.96 fsck_hfs
- 3.28 AppleSpell
- 2.30 ReportCrash
- Virtual Memory Information: ⓘ
- 43.88 GB Free RAM
- 3.85 GB Cached files
- Disk Speed Test: 3.3 (installed 2020-11-29)
- Microsoft Teams: 1.00.330874 (installed 2020-12-02)
- Malwarebytes for Mac: (null) (installed 2020-12-08)
- Citrix Workspace: 20.12.0 (installed 2020-12-20)
- Slack: 4.12.0 (installed 2020-12-23)
- Install information may not be complete.
- Diagnostics Events (last 3 days for minor events): ⓘ
- 2020-12-27 12:03:43 Disk Drill.app High CPU use [Open] [Details]
- 2020-12-26 12:29:18 DesktopServicesHelper High CPU use [Open] [Details]
- 2020-12-24 13:18:58 WindowServer High CPU use [Open] [Details]
- 2020-12-24 13:16:40 Kernel Panic [Open] [Details]
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See if you have a panic report (file's ending in .panic). If you have more than 1, please post a couple as the differences can be very useful:
Look for the Kernel Panic reports at:
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Finder -> Go -> Go to Folder -> /Library/Logs/DiagnosticReports
<http://support.apple.com/kb/ht2546>
<http://support.apple.com/en-us/HT200553>
The panic report should have '.panic' in the file name.
You can put the panic report in an 'Additional Text' box when you Reply
Without seeing a panic report, that would tell us which of these kernel extensions were loaded, then my default assumption is that one of the kernel extensions is not playing nice. I am only suggesting a kernel extension because they are the #1 cause of kernel panics (with Anti-Virus based kernel extensions being a the very top of the list). The #2 panic cause is 3rd party RAM. #3 is a broken USB device, broken USB hub, broken USB cable. Way way down on the list is a motherboard hardware problem
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Anyway, you have these kernel extensions installed (not all may be loaded). If you do not need/use any of these any more, consider using the vendors uninstall instructions to remove them. If you do need them, then make sure you have the version compatible with your version of macOS High Sierra 10.13.6
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Feb 5, 2020 5:28 AM