The following tables list the supported browsers for each supported operating system, and note the supported features for each browser.
The Webex Room Kits enable high-quality video conferencing from the smallest to the largest meeting rooms. Panorama Series Immersive panoramic video collaboration with rich content expeirence, without losing local in-room communication. Cisco Webex is the leading enterprise solution for video conferencing, webinars, and screen sharing. Web conferencing, online meeting, cloud calling and equipment. Install Cisco Webex Meetings or Cisco Webex Teams on any device of your choice. Get step-by-step instructions for scheduling your own Webex meetings, real-time group messaging, and more. Same here just stopped working on both firefox and chrome on Oct 2 9:50 am on ubuntu 16.04. That was working by all means hosting a webex or joining including w/video and sound no issues prior to that timeline. I wasted quite some time it fails with same message however that was not the case before. Nothing has been added or removed or altered up until today.
Microsoft Windows 8 or Later (32-bit/64-bit)
To allow easier upgrades in the future, rename the firefox directory (e.g. To firefox-44.0.2), and add symlinks for Firefox and the JRE: the script I'll include below assumes respectively webex-firefox (pointing to firefox-44.0.2 or whichever version you have) and jre1.8.0 (pointing to jre1.8.073 or whichever version you have). I have had exactly the same issue on Windows 10 and Windows 7 using Firefox 57. The issue is not just with WebEx, the same happend using Windows Remote Assistance so I don't think this is a Cisco issue. 1/30/18, 2:50 PM. Quote; It looks like the fix for this issue in testing with coworkers is to disable hardware.
Feature | Internet Explorer 11 or Later | Edge 25 / EdgeHTML 13 | Chrome 65 or Later | Firefox 48 or Later |
|---|---|---|---|---|
Start/Join a meeting | Yes | Yes | Yes | Yes |
Switch to the Cisco Webex desktop app | Yes | Yes | Yes | Yes |
View shared screen, applications, or files | Yes | Yes | Yes | Yes |
View media files | No | No | No | No |
View whiteboard and annotation | Yes | Yes | Yes | Yes |
Chat | Yes | Yes | Yes | Yes |
Telephony (Call-in or Call Me) | Yes | Yes | Yes | Yes |
Call back to a video system | Yes | Yes | Yes | Yes |
Call using a computer | No | Yes (Edge 77.0.235.20 and later) | Yes | Yes |
Receive video | No | Yes (Edge 42 and later) | 720p, Multiway video | 720p, Multiway video |
Send video | No | Yes (Edge 42 and later) | Up to 720p | Up to 720p |
Share content | No | Yes (Edge 77.0.235.20 and later) | Yes (Chrome 65+) | Yes (Firefox 52+) |
Mac OS X 10.13 or Later
Feature | Safari 11.0 or Later | Chrome 65 or Later | Firefox 48 or Later |
|---|---|---|---|
Start/Join a meeting | Yes | Yes | Yes |
Switch to the Cisco Webex desktop app | Yes | Yes | Yes |
View shared screen, applications, or files | Yes | Yes | Yes |
View media files | No | No | No |
View whiteboard and annotation | Yes | Yes | Yes |
Chat | Yes | Yes | Yes |
Telephony (Call-in or Call Me) | Yes | Yes | Yes |
Call back to a video system | Yes | Yes | Yes |
Call using a computer | Yes | Yes | Yes |
Receive video | 720p, Multiway video | 720p, Multiway video | 720p, Multiway video |
Send video | 540p | Up to 720p | Up to 720p |
Share content | No | Yes (Chrome 65+) | Yes (Firefox 52+) |
Chromebook
Feature | Chrome 65 or Later |
|---|---|
Start/Join a meeting | Yes |
Modern View support | Webex Meetings: Yes Webex Events and Webex Training: Attendees who join events and training can launch the Webex Meetings web app on Chromebook in Classic View by default. |
Switch to the Cisco Webex desktop app | No Chrome OS is not supported on the desktop app. |
View shared screen, applications, or files | Yes |
View media files | No |
View whiteboard and annotation | Yes |
Chat | Yes |
Telephony (Call-in or Call Me) | Yes |
Call back to a video system | Yes |
Call using a computer | Yes |
Receive video | 720p, Multiway video |
Send video | Up to 720p |
Share Content | Yes (Chrome 65+) |
Webex Firefox Audio
Linux (32-bit/64-bit): Ubuntu 14.x or later, OpenSuSE 13.x or later, Fedora 18 or later, Red Hat 6 or later, and Debian 8.x or later
The CentOS operating system is not supported. As a workaround, try upgrading to the latest version of your browser. |
Feature | Firefox 48 or later | Chrome 65 or later | Chromium |
|---|---|---|---|
Start/Join a meeting | Yes | Yes | Yes |
Start/Join a Personal Room | Yes | Yes | Yes |
Switch to the Cisco Webex desktop app | Yes | N/A | N/A |
View shared screen, applications, or files | Yes | Yes | Yes |
View media files | No | No | No |
View whiteboard and annotation | Yes | Yes | Yes |
Chat | Yes | Yes | Yes |
Telephony (Call-in or Call Me) | Yes | Yes | Yes |
Call back to a video system | Yes | Yes | Yes |
Call using a computer | Yes | Yes | No |
Receive video | 720p, Multiway video | 720p, Multiway video | No |
Send video | Up to 720p | Up to 720p | No |
Share Content | Yes (Firefox 52+) | Yes (Chrome 65+) | No |
Cisco Webex Extension For Firefox
Known issues and limitations:
In some versions of Linux, users must proactively install and activate the “OpenH264 Video Codec provided by Cisco Systems, Inc.” plugin in order for the video, call my computer, and content sharing features to work in Firefox.
Content sharing does not work in Linux versions that use Wayland as their display management system (such as Fedora 25 and later), due to an issue with the WebRTC screen sharing API.
Sending and receiving video does not work in Fedora 28 due to an issue with the H.264 codec.
Webex Firefox Share Screen Linux
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